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0 totalAbout Hopper
Hopper is a travel booking company that helps travelers search for, compare, and book flights, hotels, rental cars, and other travel services through its mobile app and website. The company uses data analysis and predictive technology to help users understand travel prices, monitor price changes, and identify potential savings when planning their trips. Hopper is known for features that allow users to track flight and hotel prices, receive notifications about price changes, and explore booking options based on their travel preferences. Depending on eligibility, destination, and booking conditions, customers may also find options such as price-freeze features, flexible booking products, or travel protection services. The platform is designed to simplify travel planning by bringing various booking tools and travel-related services together in one place. Customers can review itinerary details, manage reservations, and access booking information through their Hopper accounts. Hopper works with airlines, hotels, car rental providers, and other travel partners to offer booking options to customers. Available services, prices, cancellation policies, and refund conditions can vary depending on the provider and the terms of an individual reservation. Whether planning a holiday, a business trip, or a short getaway, travelers can use Hopper to compare options and organize their travel arrangements. Before completing a purchase, customers should carefully review the booking details, payment terms, and applicable change or cancellation policies.
Office Locations
Hopper, Inc. 5795 Gaspé Ave Suite 100, Montreal, QC, Canada, H2S 2X3
265 Franklin St., Suite 1702,, Boston, Massachusetts, United States, 02110
2020 10060 Jasper Ave Tower 1, Edmonton, Alberta, United States, T5J 3R8
Mespil Business Centre, Mespil House, Sussex Road, Dublin 4,, Ireland
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Frequently Asked Questions
Common questions about Hopper
Visit the official Hopper Help Center(https://help.hopper.com/en_us/how-do-i-contact-hotel-partner-services-at-hopper-BkZvFZ6T3) or open the Hopper app and navigate to the relevant trip's help section. Follow the available options for your particular issue.
Open your flight reservation in the Hopper app, select the help or flight-change option, and follow the instructions. Depending on the fare and booking, you may need to contact the airline directly.
Open your reservation, review the cancellation terms, and follow the cancellation instructions. Some bookings may require you to complete the cancellation through the airline, hotel, or rental car provider.
Start by checking your reservation's cancellation policy. If your booking is eligible, follow the cancellation and refund instructions provided in the app or Help Center. Refund approval depends on the applicable booking terms and provider policies.
For eligible bookings, open your Hopper profile, select Transaction History, and choose Track Refund if the option is available. Partner-managed bookings may require you to contact the provider directly.
Check your email's spam or junk folder and verify the email address used during booking. Review your Hopper account and payment history. If the reservation remains missing, consult the official Help Center.
Name corrections may be possible, but the rules depend on the airline and ticket conditions. Contact the relevant support channel promptly because fees or restrictions may apply.
Check your Hopper itinerary for notifications and available rebooking or cancellation options. The airline's policies determine which alternatives or refunds are permitted.
Review your bank statement and booking receipt to determine whether the transactions are completed charges or temporary authorization holds. If the issue remains unresolved, contact Hopper through its official help channels and provide the relevant transaction details.
Some hotel reservations can be changed through Hopper, while others must be managed by the hotel or booking partner. Check your reservation details and the property's change policy before submitting a request.
Open your rental car booking and review its cancellation conditions. Follow the instructions provided by Hopper or the rental company, paying attention to deadlines and potential cancellation fees.
Yes. Hopper's official Help Center includes a billing and payments section. Customers can review relevant guidance and follow the available contact options to address transaction or payment concerns.