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Home Companies E-commerce Flipkart #3 Updated on 06/22/2026

What is your customer experience with Flipkart?

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7 reviews
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Customer Reviews

7 total
J
john wick
18 Jun, 2026
1/5

Complaint Regarding Wrong Product Delivery and Cancellation of Return Request

Dear Flipkart Customer Support Team, I am writing to complain about a wrong item delivered against my order. I ordered sanitary pads, but instead received a plastic basket. I immediately raised a return request and contacted customer support. Your delivery partner visited, verified the package, but did not collect the incorrect item. Later, the return request was cancelled without any valid reason. The mistake occurred on your end, and I have fully cooperated throughout the process. Despite this, no successful pickup has been arranged, and I have neither received the correct product nor a refund. I request that Flipkart immediately arrange pickup of the wrongly delivered item and process a full refund at the earliest. If this issue is not resolved promptly, I will be compelled to escalate the matter to the appropriate consumer grievance authorities. Order ID: OD436806****1430**** Product: Bella Classic Maxi Wings Softi Sanitary Pads & Bella Ultra Night Drai Sanitary Napkins Registered Mobile Number: ****** I look forward to a quick resolution.

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R
Rehan Raza
09 Jun, 2026
2/5

Flipkart customer service is very Very poor

Poor service and poor customer support and there 3rd party vendors are poor too, worst flipkart. Never trust them. They deliver the TV but haven't schedule the installation yet and keep on rescheduling every day with no reason. Finally Flipkart installation process is very very poor

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R
Rahul Sharma
03 Jun, 2026
4/5

My experience with Flipkart

I have been using Flipkart for a while now. Overall the experience has been great and I highly recommend it.

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R
Rahul Sharma
03 Jun, 2026
2/5

My experience with Flipkart

I have been using Flipkart for a while now. Overall the experience has been average with some areas for improvement.

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R
Rahul Sharma
03 Jun, 2026
2/5

My experience with Flipkart

I have been using Flipkart for a while now. Overall the experience has been average with some areas for improvement.

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R
Rahul Sharma
03 Jun, 2026
5/5

My experience with Flipkart

I have been using Flipkart for a while now. Overall the experience has been great and I highly recommend it.

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R
Rahul Sharma
03 Jun, 2026
4/5

My experience with Flipkart

I have been using Flipkart for a while now. Overall the experience has been great and I highly recommend it.

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About Flipkart

Flipkart is one of India's largest and most influential e-commerce companies, transforming the way millions of people shop online. Founded in 2007 by Sachin Bansal and Binny Bansal, the company started as an online bookstore and quickly expanded into a comprehensive digital marketplace offering a wide range of products, including electronics, smartphones, fashion, home essentials, appliances, beauty products, groceries, and more. Headquartered in Bengaluru, Flipkart has played a major role in driving the growth of India's digital economy and online retail sector. Over the years, Flipkart has built a strong reputation for providing customers with a convenient shopping experience, competitive pricing, secure payment options, and reliable delivery services. The platform serves millions of customers across urban and rural India through its extensive logistics network and innovative technology solutions. Features such as easy returns, cash-on-delivery, no-cost EMI options, and seasonal sales events have contributed significantly to its popularity among Indian consumers. A major milestone in Flipkart's journey came in 2018 when [Walmart](https://www.walmart.com?utm_source=chatgpt.com) acquired a majority stake in the company, making it one of the largest e-commerce investments globally. This partnership strengthened Flipkart's capabilities in technology, supply chain management, and customer service while helping the company expand its reach across India. Flipkart operates several popular businesses and platforms, including [Myntra](https://www.myntra.com?utm_source=chatgpt.com), a leading online fashion retailer, and [Shopsy](https://www.shopsy.in?utm_source=chatgpt.com), a social commerce platform designed to make online shopping accessible to a broader audience. The company continues to invest in artificial intelligence, digital payments, logistics infrastructure, and seller support programs to improve customer experiences and empower small businesses.

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